Returns & Exchanges
At Pelagic Official Site, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all unworn and unused items. Simply return your products in their original packaging to receive a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging and include all tags. Print the prepaid shipping label provided by our portal.
- 3.Ship It Back
Drop off your package at any authorized carrier location. You will receive a tracking notification once the shipment is scanned.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.