Frequently Asked Questions

Everything you need to know about shopping with Pelagic Official Site.

What are your standard shipping times and costs?

We offer standard shipping which typically takes 3-5 business days within the continental US. Orders over $100 qualify for free standard shipping, while a flat rate applies to orders below that threshold.

What is your return and exchange policy?

You can return or exchange any unworn, unwashed items with original tags attached within 30 days of purchase. Simply visit our online return portal to generate a prepaid shipping label.

How can I track my order status?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website so you can monitor your package in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

How do I know which size to order?

Each product page features a detailed 'Size Guide' link. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.